Last updated: October 10, 2023
At Hedge-Ops Software, we respect and protect the privacy of our users. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your information.
1. Information We Collect
We collect limited information when you register or interact with our services:
- Personal Information: Primarily your email address, and any other information you voluntarily provide to us during the registration or support process.
- Usage Data: Information related to how you use our product, such as features accessed, time spent on the platform, and interactions made. This does not include personal identifiers.
- Authentication Data: Cookies and similar technologies used strictly for ensuring you are authenticated properly in our system.
2. How We Use Your Information
Your data is important, and we use it for specific purposes:
- Support: To provide customer support and ensure the smooth functioning of our services.
- Product Insights and Improvement: To analyze how our product is used, determine which features are most valuable to our users, and make informed decisions about future developments. This does not include personal identifiable information.
- Communication: If you opt in, we might send you occasional emails related to our services, updates, and offers. You can always opt out.
3. How We Share Your Information
We set this company up to help you, not to sell your data:
- We do not sell or share your email address or personal information with third parties without your explicit consent.
- Your data will only be shared if it's necessary for legal reasons or to protect our rights.
4. Cookies
We use cookies solely for authentication purposes. We do not use cookies to track your online behavior or gather information beyond ensuring you remain logged in when using our services.
5. Your Choices and Rights
- Opt-out: If you've opted in for emails or other communications, you can always opt out by updating your profile.
- Access and Correction: You have the right to access the personal information we hold about you, and to ask us to correct any inaccuracies.
6. Security
Your data's security is our top priority. While no service is completely secure, we have implemented security measures designed to protect your information from unauthorized access, use, or disclosure.
7. Changes to This Privacy Policy
From time to time, we may update our Privacy Policy. Any changes will be posted on this page, and if they're significant, we'll notify you by email or through our services.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us.